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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: store email/download

jewell opened this issue on Dec 04, 2000 · 2 posts
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jewell ( ) posted Mon, 04 December 2000 at 7:33 PM · edited Wed, 25 December 2024 at 2:14 PM

I bought something at the store last Friday, but accidently closed the page before I downloaded it. I went to check it out today and realized that the notification is going to my old email address, which is now closed, and that there is no way to change my email address on the web site. Any ideas how to a) get my download, and 2) change the email address so that I can get any new messages? Thanks in advance, Jewell (justicar@phoenixdsl.com)

rcook ( ) posted Mon, 04 December 2000 at 8:20 PM

You can download an item purchased from the store for 30 days after the day of the purchase. Email me from your new email address with your username and old email address at rcook@edgenet.com.

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