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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Not Taken to the download Page!


Tammy ( ) posted Mon, 18 December 2000 at 1:59 AM · edited Thu, 05 September 2024 at 8:25 PM

I tried to purchase Eric Westrays Vicki Poses and after hitting make secure purchase was taken back to the front page not the download page, so I went back and tried again and same thing, when I went to view my purchases it was not listed in there? I wanted to make sure I wasnt charged twice for something I never got.


rcook ( ) posted Mon, 18 December 2000 at 8:04 AM

Tammy, I don't see a purchase in our database or in the credit card auth logs. I would think that you have not been charged.


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