Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 29 7:57 am)
One tragic aspect of Poser is the fact that Customer Service has been lost in the name of Power. The artists and merchants have so much power, and will not hesitate to use it against anyone who complains enough to irritate someone. Yes, then you have the persistent lack of knowledge attributed to far too many artists or providers of content. The best way to cope with problems is to either create content yourself, or spend much of your valuable free time fixing things. Oh, and be sure to backup your work frequently. Or you'll have a hard drive crash like I did, and lose all your Poser installations and projects. Humbug.
Even putting :Runtime:Textures: in front of the pathname will not ensure that the correct texture is loaded. Poser will load the first texture it finds with that name no matter what pathname is in front of it. That's why anyone who makes stuff for Poser should give the textures unique names. That way, Poser will always load the correct texture since it will not find another texture with the same name.
I was on the store staff at 3DC for a couple of years and a store tester and we came up against this all the time. Full pathnames are a requirement for Poser products there and it never made a difference if the texture was named the same as another texture that the tester or customer had installed in another folder that came before the folder for the product we were testing. I've also come across this same thing several times over almost four years of reviewing Poser products at In Depth Arts.
Message edited on: 12/16/2004 23:12
The thing that set me off was when I loaded an item in Poser 4 and it needed the bump map converted. Hell, I couldn't find that damned file. Then another time, something was apparently missing, or named incorrectly. Talk about looking for a needle in a haystack. Sometimes I say "to heck with it, I just want to make pictures." So I install things the way they came. Then, BAM, I go to load something, and Poser can't find a file. Then it's back to fixing things before I use them. This is not rocket science folks. If you're talented enough to create something for sale, you should take then time and energy to get it right from the start.
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You're allowed to answer if people ask you questions about your product here. But feel free to IM me if you prefer.