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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Hmmm...

Tilandra opened this issue on Dec 22, 2000 · 3 posts
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Tilandra ( ) posted Fri, 22 December 2000 at 2:53 PM · edited Fri, 17 January 2025 at 3:39 AM

Tried to purchase "Gabriel" and the "Seasons texture pack". I had trouble getting the charge to go through, and on the third try I got a "Page cannot be displayed" error message. Went and checked my bank website, and my card has indeed been charged. However, I do not see this "Download past purchases" area that another poster is talking about. Ackkk! Help please!

rcook ( ) posted Fri, 22 December 2000 at 3:09 PM

I think I found the purchase in our logs. Please email me with the time of the purchase, the total amount and the items you purchased. We'll get it fixed for you. The server has been under a pretty heavy load today. We apologize for the inconvenience. Russell rcook@edgenet.com

Tilandra ( ) posted Fri, 22 December 2000 at 3:22 PM

Email is on its way to you with full details :)

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