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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Help me


mauk ( ) posted Fri, 31 December 2004 at 4:57 AM · edited Mon, 11 November 2024 at 5:38 PM

Aid for my payment with credit card in marketplace. I wanted to buy of the products but I have erroneously digit a number of my credit card and hour me it is not possible to try again payment.


Debbie M. ( ) posted Fri, 31 December 2004 at 7:29 AM

Hi, I've reset your account so you can try again. If you continue to have problems, please let me know. Happy New Year! Deb

Debbie M.


mauk ( ) posted Fri, 31 December 2004 at 9:18 AM

the problem is remained


Debbie M. ( ) posted Fri, 31 December 2004 at 10:08 AM

Hi mauk, I've reset it again. Please be sure that you're only entering the 16 digit CC# with no spaces or dashes. If the problem continues, you will have to contact your bank and ask them why they are declining the purchase. Deb

Debbie M.


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