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Carrara F.A.Q (Last Updated: 2025 Jan 11 5:37 pm)

 

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Subject: A-kuro digital update contact


claudiomil ( ) posted Mon, 10 January 2005 at 10:13 AM · edited Thu, 25 July 2024 at 2:27 PM

Attached Link: http://www.kawachi.zaq.ne.jp/kurozuka/akurodigital/

Hi everyone, Last September I bought MetaMesh from A-Kuro digital for Carrara 3 and now they're saying that Carrara 4 versions is available and Update was sent to C3 version customers for free and If not received please inform then: akurodigital@kawachi.zaq.ne.jp Well, I'm very frustrated after dozen Emails and not a single word from then. By any chance anyone out there had better luck or knows some better contact besides the Email on the site? Thanks in advance.


Nicholas86 ( ) posted Mon, 10 January 2005 at 10:36 AM

I was contacted quickly with my update. Perhaps its an issue with your email account or email software.


claudiomil ( ) posted Mon, 10 January 2005 at 10:42 AM

Nicholas86, They just sent you the update or was need to contact then first?


Kolschey ( ) posted Mon, 10 January 2005 at 10:49 AM

Hey there, I know that the fellow who makes those plugins posts to the Yahoo Carrara Group. I think I even saw him post a message there this past week. You might see if you can catch him there.I hope this helps.


claudiomil ( ) posted Mon, 10 January 2005 at 11:05 AM

Thanks Kolschey, I'll give it a try.


ewinemiller ( ) posted Mon, 10 January 2005 at 1:42 PM

claudiomil, You may want to check any SPAM filters you've got or if your ISP is filtering for SPAM. They may be filtering it incorrectly, but most usually have a white list of domains and addresses to always accept even if it looks like SPAM. I've noticed that this has become a pretty common problem when I try to respond to support requests or send the "thanks for buying" email. Regards, Eric Winemiller Digital Carvers Guild 3D plug-ins for Carrara http://digitalcarversguild.com

Eric Winemiller
Digital Carvers Guild
Carrara and LightWave plug-ins


claudiomil ( ) posted Mon, 10 January 2005 at 2:27 PM

Thanks Eric, I'll review my settings.


Nicholas86 ( ) posted Wed, 12 January 2005 at 10:49 AM

I got my update a long time ago. I even emailed him and got a reply a day or two later.


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