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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 12 7:04 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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Hi there, it seems as I am not the only one today - I can't download the product I've purchased a few hours ago. I've got an confirmation e-mail from Paypal that the payment was made but my purchase page keeps telling me that it is waiting for payment.:-( I have also sent an IM to Debbie about my problem, just in case you are wondering about it.:-)