This Morning from CL:- Physical Preorders Physical product should arrive in our Digital River warehouses in the US and the UK within five to seven business days. Orders for physical product will start being processed at that time, and all orders should ship within one to two business days. The timing for receipt of individual orders will then be based on the delivery method chosen when preordered. /

My order for physical will probably float in in a few weeks, (by the way, CL stated "There will be enough product available for ALL PREORDERS) but I have multiple seats of poser and will be downloading ASATPI (as soon as they post it) at 9AM PST March 21. In the CL email it states they put on extra bandwidth just for the occasion: "Note: We have secured additional bandwidth to accommodate the anticipated volume of downloads in our Web Stores during the first few days after release. However, please be patient if you experience difficulty with your download, and try again during off-peak hours before contacting customer service." ::::: Opera :::::

"The timing for receipt of individual orders will then be based on the delivery method chosen when preordered." I ordered the boxed set. I suppose the delivery method is whenever they get it to my house...?

I suppose the delivery method is whenever they get it to my house...? You got it. If they go "airborn express" again, you'll be lucky to get it by Christmas.

I'm wondering what a 'fulfilment center' might be. A warehouse where all your deepest desires are stored? 'Poser 6 Special Edition is scheduled to begin shipping on March 21, 2005 to our Digital River fulfillment centers' LMAO. And I love how they refer to their own software as 'product'. I can't wait to get my 'product'. LOL. mac

You're supposed to spend Easter with your family anyway ;)

You're supposed to spend Easter with your family anyway Yes - Jessi, James, Ben & Kate :)

Yes, like a lot of companies, Curious Labs slipped into "in-the-trade-buzz-words." That is an obnoxious habit and I don't like it when companies do it. That is like when your waiter comes over and says, 'The order for this four-top is on the slide but the POS backend had an error and one of the items you ordered is 86."

"Fulfilment" means the following process for an order: printing the shipping documents, printing a "pull" order, moving to packing area, packing the box, applying packing slip and ship label, preparing docs for the 'carrier' and getting the 'product' into the truck. Normally it also includes assurance that the package gets to destination.

Sometimes the fullfillment center receives fully complete packages from the publisher, but sometimes it is also charged with assembling the package: setup of the box, pulling of it's bill of materials, inclusion, sealing, individual serializaion, etc. I do not know if CL sends DL finished boxes of Poser or "just the parts."

It is also called 'to fill an order.' In the case of Curious Labs, they have outsourced fullfilment to a professional fulfillment firm, Digital River. I have had mixed results interacting with DL myself and so have many others, hence a LOT of the flak pitched at CL lately.

Generally companies like DL have NO, and I mean NO people skills, customer service, or patience with 'people'; people are the enemy. If you think referring to the Artistic Wonder That is Poser as "product" is crass, you should see what they think of and call people. In fact they are armored-up against interacting with people by phone, fax, email, or personal visit. I speculate that when your order is sent to DL it has to have NO WRINKLES in it...CL can only push standard, rigid orders over to DL, NO SUBSTITUTIONS etc. Everythihg is highly systemitized.

I would LOVE to know the number.

How large is the Poser 6 backorder?

::::: Opera :::::

P.S. maclean, I bet that is WAY more information than you wanted, but I got on a role there.

Message edited on: 03/17/2005 20:27

So the earliest we'll get it if we ordered the box set is March 28, right?

I ordered my copy today and wasn't the least bit thrown off by the "on back order" bit....How can something that isn't even available be on back order?

Opera, I don't know how large the backorder is. All I know is that I pre-ordered on the first day so I hope I get it soon :)

I'm not too worried about a day or two here or there.....it's no big deal. Sure. The sooner the better. But I won't be losing any sleep over the matter. *********************************************************** I ordered the box set. I prefer having a copy that I can put on the shelf, complete with manual and documentation. One never knows when it might come in handy.

I could only choose one type of shipping and that was UPS Overnight(32,09 EUR ). If I chose anything else I'd get a pop-up that would say no other shipping method is available for where I am (Greece) and it would automatically calculate for UPS Overnight. Now, I assume I'll be getting it from the UK store so does anybody have any idea how long that takes?

I once ordered some CDs online. They took a really long time to deliver them, so I forgot I ordered them. The next month, there was a $50 charge for "Internet Fulfillment." I thought it was some kind of web porn thing and disputed the charge. LOL!

Kalypso, if your shipping method is UPS Overnight then it means exactly that. When they send it out to you on monday you'll have it on tuesday. I selected the RoyalMail thingy delivery - might take a bit longer but isn't that expensive. Think it will arrive here in about two or three weeks.

Thanks Puntomaus! I wasn't sure if I should be excited or not LOL! I couldn't choose any other method, that was the only one available to me but if I get it soon I won't mind the extra cost too much :) A friend from the States sent us a couple of cd's and they got here in about 2 weeks but when we were sent software as a parcel it took 2 months!!!

Overnight doesn't always mean overnight. If you order on Friday night, you might get it on Monday or Tuesday.