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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 2:06 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Need download activation please, thank you

Tucan-Tiki opened this issue on Mar 22, 2005 · 4 posts
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Tucan-Tiki ( ) posted Tue, 22 March 2005 at 7:40 PM · edited Mon, 29 July 2024 at 7:12 AM

Need download activation please, thank you.

Debbie M. ( ) posted Tue, 22 March 2005 at 7:50 PM

Hi, As part of our verification process we ask that you send us the toll free phone number or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to store@renderosity.com This step is done to protect you, the merchants, and Renderosity from stolen credit cards or fraudulent Paypal accounts from being used to purchase items on this site. We appreciate your patience during this one time only process. Regards, Debbie M.

Debbie M.

Tucan-Tiki ( ) posted Tue, 22 March 2005 at 8:08 PM

Sent info :) thanks.

Debbie M. ( ) posted Tue, 22 March 2005 at 11:05 PM

I've replied to your email. Thank you once again for shopping the MarketPlace. Deb

Debbie M.

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