Mon, Feb 10, 3:58 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 10 10:37 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Gift download button not showing


FrenchKiss ( ) posted Wed, 13 April 2005 at 6:46 AM · edited Thu, 06 February 2025 at 11:37 PM

Hi I received notification that I have a gift in my account, which is indeed listed there, but there's no button there for me to download it from. Thank you for your attention.


Debbie M. ( ) posted Wed, 13 April 2005 at 7:00 AM

Hi, They're a first time buyer and need to complete the verification process before the download can be made available. Deb

Debbie M.


FrenchKiss ( ) posted Wed, 13 April 2005 at 7:11 AM

Oh, I understand. You mean the person who gave me the gift? Okay. Thanks.


Debbie M. ( ) posted Wed, 13 April 2005 at 7:22 AM

Yes, the person who gave you the gift :) Deb

Debbie M.


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.