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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 6:46 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: First-time Purchase/Downloading Products

TerraDreamer opened this issue on May 18, 2005 · 7 posts
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TerraDreamer ( ) posted Wed, 18 May 2005 at 8:46 AM · edited Tue, 10 December 2024 at 9:54 PM

Greetings: Last night I purchased three items from the store. With this being a first time purchase for me at Renderosity I had to provide info from the back of my credit card. How long does it normally take to complete this part of the transaction? Thanks, Steve

StaceyG ( ) posted Wed, 18 May 2005 at 9:25 AM

Moved to the Customer Support forum for help. Thanks Stacey

Debbie M. ( ) posted Wed, 18 May 2005 at 10:35 AM

Hi Steve, I see that your downloads are now activated. Please let me know if you have any problems accessing your purchases. Thank you once again for shopping the MarketPlace! Deb

Debbie M.

TerraDreamer ( ) posted Wed, 18 May 2005 at 10:39 AM

Thank you so much! Thanks to you too, Stacey :)

Debbie M. ( ) posted Wed, 18 May 2005 at 10:50 AM

You're very welcome Steve! Have a creative day :) Deb

Debbie M.

StaceyG ( ) posted Wed, 18 May 2005 at 11:13 AM

You're Welcome Steve and thanks Debbie for your help:) Stac

Debbie M. ( ) posted Wed, 18 May 2005 at 11:57 AM

My pleasure Stac :) Deb

Debbie M.

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