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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Where's my download?

butasan opened this issue on Jun 17, 2005 · 5 posts
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butasan ( ) posted Fri, 17 June 2005 at 11:34 PM · edited Wed, 05 February 2025 at 12:43 AM

Yesterday I bought 1 item and I sent my member name and the security number to Store@Renderosity.com. But I can not download my item from "My Purchases". What is my problem ?

Debbie M. ( ) posted Fri, 17 June 2005 at 11:58 PM

Can you please send it again please because it was not received. Deb

Debbie M.

butasan ( ) posted Sat, 18 June 2005 at 12:13 AM

OK. I have sent mail again . How...

butasan ( ) posted Sat, 18 June 2005 at 1:52 AM

Received ?

Debbie M. ( ) posted Sat, 18 June 2005 at 5:05 PM

I'm sorry, but we haven't received your email yet. Deb

Debbie M.

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