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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Can I get my products reset?

Angelsinger opened this issue on Jun 27, 2005 · 4 posts
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Angelsinger ( ) posted Mon, 27 June 2005 at 2:00 PM · edited Wed, 25 December 2024 at 9:09 PM

...And please tell me for future purchases, how many inital downloads per product are given? I have never found a definite number for that.

AnyHOO, something went wrong today when I tried to download a product. Cancelled. Tried again, got a message about, "too many downloads", "I.P. sent to admin", blahblahblah.

Why is that? I'm only downloading it for me... Oh, one more thing. Saama was yanked from the market 'bout 3 days after I got it! Can that be acquired? From somewhere?

Message edited on: 06/27/2005 14:01

Debbie M. ( ) posted Mon, 27 June 2005 at 2:37 PM

You're given 3 downloads per product. I've reset the maxed out downloads. I noticed for one that it appears you're using a download manager/accelerator. You will have to disable that before attempting to download. Any products that are removed from the MP after you've purchased them are left on the servers, but I would strongly suggest making backups of your purchases. Hope this helps, Deb

Debbie M.

Angelsinger ( ) posted Mon, 27 June 2005 at 3:34 PM

Thank you Deb. :) I juuuuuust installed a Download Manager -- never used one before -- and I was surprised that it jumped in when I tried to do the download.

Didn't know that was the default setting for the program.

Advice heeded ;)

Debbie M. ( ) posted Mon, 27 June 2005 at 3:46 PM

hehe you're very welcome :) Deb

Debbie M.

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