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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 1:47 am)

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Subject: OP dress(for AD/MD) and AD general clothing kit not work

DisparateDreamer opened this issue on Sep 13, 2005 ยท 8 posts
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DisparateDreamer ( ) posted Tue, 13 September 2005 at 8:20 PM ยท edited Tue, 14 January 2025 at 4:41 PM

Hi, I bought both the OP dress (by rwaller) and the AD general clothing kit (by motura) through content paradise. Also unfortunately, the products are riddled with problems. The OP dress doesn't fit the product it was bought for, looks terrible, and renders worse. Random parts just dont appear on the dress. Second, the general clothing kit is actually missing a couple of the items supposedly in it, the school girl outfit has an error, and the vest/shirt combo crashes the program- regardless of whether I use Poser or Daz- entirely. Frankly, neither product has lived up to par at ALL. I've tried to contact the makers in hopes they might have a fix for the product, but I have gotten no response from the makers as well as from content Paradise. Can someone please help?

Debbie M. ( ) posted Tue, 13 September 2005 at 8:38 PM

You should give the merchant 72 hours to reply to your plea for assistance. If you don't hear back from them in that time frame, please let me know so that I can step in. Deb

Debbie M.

DisparateDreamer ( ) posted Tue, 13 September 2005 at 8:50 PM

It's been 3 days that I contacted Content Paradise I think. I tried to contact the maker of the OP dress like a week ago. ANd the maker of anime general clothing kit I think was also 3 days ago.. either Friday or Saturday.

Debbie M. ( ) posted Wed, 14 September 2005 at 4:52 AM

Since the purchase was made through Content Paradise, you'll have to contact them for resolution. By any chance have you tried sending the merchant an Instant Message through Renderosity's Instant Message system? Maybe their email server is having problems and they haven't received the email?? Deb

Debbie M.

DisparateDreamer ( ) posted Wed, 14 September 2005 at 10:22 AM

I messaged them through renderosity's messaging system and still no replies. I messaged them the 3-4 days ago when i tried to contact them. There's no way to contact the merchant through Content Paradise, so i contacted the merchants through Renderosity.

Debbie M. ( ) posted Wed, 14 September 2005 at 11:58 AM

I would suggest contacting Content Paradise for a refund if you cannot get support from the merchant. I'm not able to do this for you since you made the purchase through Content Paradise. I apologize for the inconvenience. Deb

Debbie M.

DisparateDreamer ( ) posted Wed, 14 September 2005 at 12:35 PM

That's too bad. I've contacted Content Paradise twice now and still haven't heard back from them. Doubt I'll ever buy from them again. Thanks for trying to help. Alia

Debbie M. ( ) posted Wed, 14 September 2005 at 12:48 PM

Hi Alia, I wish there were something I could do to clear this up for you, but like I said, since it was purchased through Content Paradise, I cannot issue a refund from my end. Deb

Debbie M.

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