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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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Hi, I purchased some products yesterday, I paid using my Paypal account and I still don't have the download links. I email you Clint back but I didn't have any reply yet, I know you must be busy, but I need the products to finish a project I am working on. How long it usually takes to have the links? The money already is out of my account since yesterday and I got the paypal receipt saying that the payment was sent. I used this email at Paypal to send the money: payments@renderosity.com Thanks Helena aka Laksmi