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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problems With Purchase

rosemarygo opened this issue on Sep 28, 2005 · 4 posts
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rosemarygo ( ) posted Wed, 28 September 2005 at 11:06 AM · edited Sat, 23 November 2024 at 1:54 PM

Recently, my husband purchased the following item for me as a gift: http://market.renderosity.com/softgood.ez?ViewSoftgood=40351 The item shows in my gift list, but I am unable to download it. I was able to download it once, but I got a message that the zip file was corrupted. I deleted the file from my pc and went to download it again and the button was missing. Please help! Thanks! Rosemary

Debbie M. ( ) posted Wed, 28 September 2005 at 11:28 AM

Hi Rosemary, I've reset your download. If you continue to have problems, please let me know. Deb

Debbie M.

rosemarygo ( ) posted Wed, 28 September 2005 at 11:34 AM

Thanks!

Debbie M. ( ) posted Wed, 28 September 2005 at 11:38 AM

You're very welcome :) Deb

Debbie M.

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