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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 4:03 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: problem with download

musicat opened this issue on Nov 16, 2005 · 2 posts
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musicat ( ) posted Wed, 16 November 2005 at 7:27 PM · edited Wed, 20 November 2024 at 2:15 PM

Order #393884 - a friend purchased something for me as a gift but the download was not set on the gifts received section of my cart.

StaceyG ( ) posted Wed, 16 November 2005 at 8:22 PM

Hi, The user that bought you the gift is a first time buyer with Renderosity so they will need to send the security verification info for first time buyers to store@renderosity.com Once this is done and verified, the download will be set. Thanks Stacey Renderosity Store

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