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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 06 3:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: my order???

shadowking1957 opened this issue on Dec 11, 2005 · 4 posts
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shadowking1957 ( ) posted Sun, 11 December 2005 at 8:11 AM · edited Wed, 29 January 2025 at 6:40 PM

hi sorry to bother you but I wanted to purchase 3 items today and in the checkout it just locked me up and did not confirm my order, it messaged me with a server error?? then when I checked my purchases it had ordered the 3 items twice an u resolve thes and send me a paypal bill as it did not get that far ? thanks for your time.

ClintH ( ) posted Sun, 11 December 2005 at 8:55 AM

Hi shadowking1957, I removed the duplicate order. Please make payment for the amount due to payments@renderosity.com on Paypal. When you have made payment please send your member name and Paypal Transaction ID # to store@renderosity.com and the store support staff will enable your downloads. Thanks for shopping at Renderosity. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

shadowking1957 ( ) posted Sun, 11 December 2005 at 10:54 AM

Hi Clint thank for the help,I have paid up but no download tab yet. I can see there must be problems ur side hope you resolve em.

ClintH ( ) posted Sun, 11 December 2005 at 12:11 PM

I checked and your downloads have been enabled. Have a nice day! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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