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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 6:00 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Help Please....Item Now on Sale

majesticartist opened this issue on Dec 14, 2005 · 2 posts
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majesticartist ( ) posted Wed, 14 December 2005 at 9:19 AM · edited Tue, 12 November 2024 at 4:24 PM

I just recently purchased the other day the Shades Of Darkness backgrounds by Antje and Bez..I paid $7 for them...they are now on sale for $5.25..Can I get a credit for the difference?!? TIA Nancy

Debbie M. ( ) posted Wed, 14 December 2005 at 10:37 AM

Hi Nancy, I'm really sorry that happened to you, but Renderosity doesn't control the timing on when a merchant puts their store on sale. A credit cannot be issued for this. There will always be a time when someone buys something, and the next day it goes on sale, and we cannot give credits when that happens. Sorry about that. You are however welcome to contact the merchant(s) and see if there is anything they can do to make it up to you, but again, this is out of Renderosity's control. Please let me know if you have any questions. Happy Holidays to you and yours, Regards, Deb

Debbie M.

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