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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 06 8:43 am)

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Subject: Uploading products

LillianaSapphire opened this issue on Dec 15, 2005 · 7 posts
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LillianaSapphire ( ) posted Thu, 15 December 2005 at 2:05 AM · edited Tue, 30 July 2024 at 7:49 AM

Hi there, I've been uploading products to the rosity marketplace. The firt two times I didn't have a problem. I tried to upload some brushes, however, the next page did not come up to let up upload the Zip file, it just said "thanks for your submission. Also, whats the average waiting time for a product to be tested? Any help i could get on this would be good thanks. Anna

ClintH ( ) posted Thu, 15 December 2005 at 3:04 AM · edited Thu, 15 December 2005 at 3:05 AM

Hi Anna, The average testing time is 5-7 days.
7 Days being the max that it will take.

Your last uplaod was uploaded as a shippable product. Thats why it didnt ask for the ZIP file.
I've deleted the last upload.
Please re-upload and make sure you have it set as a Digital product rather than a shippable.

If you have anymore questions please let me know.
Regards,
Clint

Message edited on: 12/15/2005 03:05

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

LillianaSapphire ( ) posted Thu, 15 December 2005 at 3:14 AM

Thanks clint..... hehe... I'm so blonde sometimes you know... Thanks for deleting it for me, your a good one! I'll try re submitting it, if i have anymore problems i'll contact ya. Anna xxx

ClintH ( ) posted Thu, 15 December 2005 at 3:15 AM

:) No problem at all Anna. Thanks for choosing Renderosity as your brokering partner. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

LillianaSapphire ( ) posted Thu, 15 December 2005 at 4:25 AM

Clint, Can i ask another favour. Would you please delete 8 realistic glass backgrounds from my store, and traditional chinese brushes Thanks anna xxx

ClintH ( ) posted Thu, 15 December 2005 at 7:16 AM

Hi Anna, Deleted as requested. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

LillianaSapphire ( ) posted Thu, 15 December 2005 at 7:17 AM

Thanks hun.

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