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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 6:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No download button for my purchases....(woodboat)

woodboat opened this issue on Dec 24, 2005 · 4 posts
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woodboat ( ) posted Sat, 24 December 2005 at 4:55 PM · edited Sun, 01 December 2024 at 8:27 AM

Hi, I just purchaed 5 items in the marketplace - but there is no way to download. All the items are listed. Thanks, 'woodboat'

ClintH ( ) posted Sat, 24 December 2005 at 5:09 PM

Hi woodboat, Its your first purchase with us. This information is located on the Checkout page, Customer Support FAQ and the automated E-Mail receipt you were sent after the purchase. Please send the requested First Time Buyer information to store@renderosity.com "First time buyers (Credit Card, Debit Card and Paypal) 1) Credit or Debit card. As part of our verification process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to the Store E-Mail." Thank you, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

woodboat ( ) posted Sun, 25 December 2005 at 1:07 PM

Thanks, now all seems to have downloaded fine. Best, woodboat

ClintH ( ) posted Sun, 25 December 2005 at 2:22 PM

Your welcome woodboat. Thanks for shopping at Renderosity. I hope you enjoy your purchases. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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