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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Procedure for Downloading

nwmione opened this issue on Jan 17, 2006 · 2 posts
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nwmione ( ) posted Tue, 17 January 2006 at 6:45 PM · edited Wed, 13 November 2024 at 3:12 AM

I just bought two items from the Marketplace, go to my Account and see the order no.
Your order has been processed successfully.
For reference, your Order Number is: 111000719.
When I press the icon to download the page is empty for both items. Am I supposed to wait 24 hours or something?

Whatever, it's annoying.

Nick

ClintH ( ) posted Tue, 17 January 2006 at 7:19 PM

Hi Nick, It appears your downloads have been enabled. If you continue to have problems please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


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