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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Credit card and File Locker


Little_Dragon ( ) posted Thu, 16 March 2006 at 8:22 PM · edited Fri, 19 July 2024 at 1:06 AM

My credit card expired last month; Capital One issued me a new card. And now no one seems able to download anything from my File Locker. I suspect the two events are related. Who should I contact about updating my payment information for File Locker service?



StaceyG ( ) posted Thu, 16 March 2006 at 8:25 PM

Hi, Please contact our toll free number (1-866-220-2949) if you are in the US and can call. If not, please email store@renderosity.com about this and they will instuct you further. Thanks Stacey Renderosity Store


Little_Dragon ( ) posted Thu, 16 March 2006 at 9:00 PM

Will do. Thank you.



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