Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Moving this to the Store Support forum for quicker assistance :-)
"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan
Shire
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I don't want to be a complete PITA, but somoene got me a gift and I can see it, but when I try to DL it I get a "You have exceeded" message. Problem is that I haven't downloaded it even once. Getting it within a reasonable time may cause a slight headache - why? See below. And then I get a potential commission to do some pieces for a site and this item would be perfect for the job - I can make textures to do the job, but givent he time frame involved, it would be a lot easier if I could just DL my item. If any staff can get back to me within the next few hours (see - I told you it might cause a headache) I'd really like to have this contract piece so I can afford to go on vacation at the end og August! Just to grease the wheels - the vacation is to take my daughter (jr. astronomy fanatic) on a cruise and then hit Cape Canaveral in FL for a full day. So - don't break my little girl's heart - HELP!!! (Guilt 101 is now ended. Carry on.)