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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 27 4:05 pm)



Subject: Poser 6 crashing


mikesimoni ( ) posted Mon, 27 March 2006 at 9:31 AM · edited Sun, 24 November 2024 at 2:03 AM

I need some help.
I have Poser 5 installed and I have been using that for years. I installed Poser 6 about three months ago, taking care to also install the service updates and everything worked OK. I have kept my large Poser 5 Runtime and reference this from Poser 6.
Last week without warning Poser 6 stopped working. When I start Poser 6 it goes through the program start up and then disappears leaving just the desktop. All trace of Poser 6 disappears from the task manager, there are no error messages.
Reading other forum entries I thought that this might be due to a corrupted file in my runtime, but I have not recently added anything new, so where should I look? Almost all of my 3D content is in my Poser 5 Runtime, and Poser 5 continues to work as normal.
I use Windows XP Pro with all service updates on a fairly standard Dell PC.
I would appreciate any suggestions for where I should look to solve this issue. Thanks for your help.


Tyger_purr ( ) posted Mon, 27 March 2006 at 9:38 AM

mine stopped working for no apparent reason and i went into my display properties/graphic card settings and turned the hardware acceleration to none and everything worked fine after that.

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mikesimoni ( ) posted Mon, 27 March 2006 at 10:03 AM

Dear Tyger_purr
Thanks for this hint. I have just tried it and.... IT WORKS! but why, why is my graphics card hardware acceleration suddenly toxic to Poser 6, but not to Poser 5? It worked for three months with Poser 6! This suggests that my problem is not related to a corrupted Runtime file, but rather related to my graphics card? Has anybody else had this experience?


Tyger_purr ( ) posted Mon, 27 March 2006 at 10:15 AM · edited Mon, 27 March 2006 at 10:16 AM

From what I understand it is a "problem" with OpenGL (added in p6 for better faster previews) not necessarily with poser or your graphics card. As for why it happens suddenly or for no apparent reason.... couldn't tell ya.

Message edited on: 03/27/2006 10:16

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svdl ( ) posted Mon, 27 March 2006 at 11:32 AM

Did you install Quicktime 7 just before Poser 6 started to crash? Are your graphics card drivers up to date? Quicktime 7 messes with Poser installations. If you remove the Quicktime plugin from the Poser plugins folder (just move it to another folder, that's enough), it might help.

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bagoas ( ) posted Sun, 07 May 2006 at 3:31 PM

Indeed it looks like Quicktime messes up Poser and/or the graphic card settings. Today I had same error as Mikesimoni decribes above. Poser 6 just vanishes during startup.

I had Poser 6 running fine for a few months, installed Quicktime yesterday and indeed suddenly Poser vanishes during startup. I too have a (rather old) Dell PC, but with NVIDIA Quadro4 900 XGL.

I uninstalled Quicktime and rebooted (real cold reboot, so really off and on recommended). Poser works as before, but no quicktime.

 


AntoniaTiger ( ) posted Mon, 08 May 2006 at 7:45 AM

Windows Update seems to have rather old nVidia drivers, and this was what gave me problems with Hexagon 2, another program which uses OpenGL. Going the the nVidia website and downloading their lastest driver package makes a big difference. I had, for instance, turned down hardware acceleration to let Poser 6 run on the older driver, but the latest allows me maximum acceleration. I've made a note to be careful about a Quicktime upgrade, but I wouldn't be surprised if the video driver was a factor in that, too.


bagoas ( ) posted Mon, 08 May 2006 at 11:17 AM

Drivers are the latest versions. I was using Hexagon 2 with no difficulties. It were the movies in the Hexagon manual that made me decide to install Quicktime.

I had removed the VRML support plugin from Poser to speed up startup. I was told it had something to do with Quicktime. Re-installing the VRML plugin did not solve the problem. Throwing out Quicktime (with ITunes aaargh!! I never asked for that!) did.


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