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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Big Problem with the Web Service

willdial opened this issue on May 11, 2006 · 3 posts
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willdial ( ) posted Thu, 11 May 2006 at 7:04 PM · edited Fri, 15 November 2024 at 7:04 AM

I the web service here at Renderosity. I have sent several emails. Several days ago, I received a message saying that I have not paid and that my account will be suspened if I do not pay. I have checked with my bank and my credit card is valid and active.

I have sent several email messages and have created a trouble ticket in the past several days. So far, NO ONE has responed.  I would like some support.

 

StaceyG ( ) posted Thu, 11 May 2006 at 7:48 PM

Hi willdial,

I apologize if you didn't receive a response but I for one have not seen an email come through from you so its possible that the person(s) that handles the subscription services didn't receive it either. I will email them with a link to this thread so they can get this resolved for you.

 

 

Thanks

JeniferC ( ) posted Fri, 12 May 2006 at 11:05 AM

Sorry, I haven't seen an email from you.  I'll look into it and send you an email.

Jenifer

 

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