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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
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I just bought an item called amazing hair by Addy. The downloading speed is very slow. The average speed is under 5KB/s. And it stopped in the middle! I cancelled the downloading task and redownloaded it several times. It still can't finish. Now it says I reach the downloas limit. I can't even touch it! The browser I used is firefox. Does it matter? Can you send the file to me by email? :(