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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Please activate the downloads again for order # 111057553


BlackKnightPoet ( ) posted Thu, 01 June 2006 at 7:42 PM · edited Tue, 24 October 2023 at 11:54 PM

I purchased this item and tried to download it and it said I had already exceeded my maximum downloads.  I clicked it 1 time.... so please reactivate the downloads.  Otherwise I'm calling my credit card company and stopping this transaction.


StaceyG ( ) posted Thu, 01 June 2006 at 9:12 PM

Hello,

 

I have reset your download as requested. Your account shows you tried 5 times to get this download which is why you received the "maximum" downloads message.

 

 

Thanks
Stacey
Renderosity Store


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