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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 27 8:08 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Corrupt zip on download


gypsyangel ( ) posted Sun, 11 June 2006 at 9:36 AM · edited Sat, 28 December 2024 at 12:12 AM

Hi

I bought Alienz2-Spotty for GND2 this morning and the second zip is corrupt and empty. I tried twice. Could I get someone to look at that, please?

Thanks!

Laura



StaceyG ( ) posted Sun, 11 June 2006 at 11:39 AM

Hi,

 

I have alerted the Marketplace Staff to look into this for you.

 

 

Thanks


gypsyangel ( ) posted Sun, 11 June 2006 at 1:32 PM

Thanks!! :)

Laura



imandos ( ) posted Sun, 11 June 2006 at 7:23 PM

Just a note that it is the file and not a glitch on Laura's end.  I'm having the same problem.

Best,

Tom

AKA Imandos


ClintH ( ) posted Sun, 11 June 2006 at 8:59 PM

Hi everyone, One of the ZIPs is corrupt.

We will be getting a replacement ZIP ASAP. All previous buyer downloads will be reset.

Thanks for letting us know!

I'll post back when this has been resolved.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Vali ( ) posted Mon, 12 June 2006 at 6:12 AM

Hi all

i didnt receive any e-mail from admins that my pack has a corpupted zip file...:-( I had to find it out from a friend.

For the ones who bought, the corupted zip is just a second version of the main file, normally the pack doesnt have to have two zips, but only ONE,the one that has over 13 megs. It means that when I uploaded, I pushed  twice by mistake the upload button and the file uploaded twice. So, Clint, all you have to do is to remove the corupted zip file. I told this to the tester before she released the product, so I dont understand why didnt she remove the corupted file, when I told her...:-( I explained very well to her that I pushed twivce the button and this is why the pack has two files.

So, the corupted file has to be removed and we have the pack, this is it:-) only one zip !

Thank you and for the buyers, the same, remove the second zip, this is it:-)

Val


ClintH ( ) posted Mon, 12 June 2006 at 8:59 AM

Hi Vali, Thanks for the information. Its back in the MarketPlace.

Previous buyers downloads have been reset in case they need to re-download the product.

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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