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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 10 10:37 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order # 111064549

FrenchKiss opened this issue on Jun 19, 2006 · 3 posts
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FrenchKiss ( ) posted Mon, 19 June 2006 at 4:06 PM · edited Thu, 06 February 2025 at 7:57 AM

Arrrgh! My Explorer timed out somewhere in web limbo between my Shopping Cart and Paypal and I couldn't pay this order. I can't find anything in my account to repeat the payment process.

Can the order be reset or something?

Thanks for your help!

ClintH ( ) posted Mon, 19 June 2006 at 4:12 PM

Hi FK, Go to Paypal and make payment to payments@renderosity.com

Send the Paypal Transaction ID and Renderosity Order ID to store@renderosity.com and the store support staff will mark your order paid once we verify payment on Paypal.

Thanks for shopping at Renderosity.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

FrenchKiss ( ) posted Mon, 19 June 2006 at 11:10 PM

Thanks so much, Clint! Will go take care of it now. :)

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