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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Cannot us product

croxie opened this issue on Sep 24, 2006 · 3 posts
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croxie ( ) posted Sun, 24 September 2006 at 5:55 AM · edited Sat, 23 November 2024 at 5:55 AM

I bought Orient Express - Vue Version by Blackrain a while back. The problem is that the model is way too big and I simply cannot use it in Vue Infinite since my computer is running out of virtual memory even before it's loaded in the view. Since I can't use it and since I don't have the money to buy a new computer, is there any way I can get a refund? I've been in touch with Blackrain, but she doesn't know what to do about it either. The model is not crazy big in polys, but it seems that it doesn't matter. Any suggestion what to do would be welcome. C.

"Keep smiling, it makes people wonder what you're up to."

ClintH ( ) posted Sun, 24 September 2006 at 8:40 AM

Hi Croxie, We will process the refund if the vednor OK's it.

I'll contact blackrain and will let you know what they say.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

croxie ( ) posted Sun, 24 September 2006 at 4:47 PM

Thanks Clint. I've heard back from Black Rain again and we're trying to sort it out :) C - who forgot how to spell :)

"Keep smiling, it makes people wonder what you're up to."

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