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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: gift certificate question

PixelPusher2004 opened this issue on Oct 08, 2006 · 3 posts
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PixelPusher2004 ( ) posted Sun, 08 October 2006 at 11:46 PM · edited Sat, 24 August 2024 at 8:01 AM

Hello;   Last Christmas my brother bought me  a $50  Gift Certificae.  However, when placing my order, the certificate code was shown as "invalid"  (....or some equivalent...I don't remember the specifics )   The end result was that I ended up paying the $50 myself, and my account still shows that I have an unused Gift Certificate.  I am just afraid of placing another $50 order and then having to pay for it myself.....any help/suggestions??

mendyh ( ) posted Mon, 09 October 2006 at 9:29 AM

Hi, PixelPusher2004,

I will check into this for you.  Hold tight.  It may take just a little time, but I will be back with you about it by the end of the morning.

 

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

mendyh ( ) posted Mon, 09 October 2006 at 11:34 AM

Hi, Chris,

I'm showing your GC is still available.  Try purchasing again, making sure you apply the GC code ( found in your account under Gift Certificates) to the Gift certificate field, then hit apply.  It should recalculate the purchase amount before you submit the order.

Please let me know if you are able to use your gift certificate successfully.

Thank you,

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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