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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Duplicate gift purchase...refund due!

Djeser opened this issue on Jan 03, 2007 · 4 posts
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Djeser ( ) posted Wed, 03 January 2007 at 9:21 AM · edited Sun, 05 January 2025 at 4:11 PM

I purchased an item from a friend's wishlist on 31 December, transaction 111147365. Order went though, no problem. But my friend IMd me that he had already received that item. So the system allowed me to purchase a duplicate gift....shouldn't that generate an errror message or something instead?

The item purchased for him was DM's Relative Gravity 2(1 @ 16.20) $ 16.20 . I believe he already reported it. I can furnish more details if you want to IM me or email me. I should receive a refund, but have not gotten any email or IM from staff.

Thanks!

Sgiathalaich

ClintH ( ) posted Wed, 03 January 2007 at 9:45 AM

Hi Djeser, This was refunded several days ago.
 

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Djeser ( ) posted Wed, 03 January 2007 at 9:48 AM

Hi Clint...I didn't receive any notice about it, was an email sent out? Did it refund to my card or to my account here?

Sgiathalaich

ClintH ( ) posted Wed, 03 January 2007 at 9:51 AM

It was refunded to your account.
You can see this on your purchase history page as well as your credit account page.
Yes, An E-Mail was sent out.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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