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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: CD was Broken

Mint3D opened this issue on Jan 24, 2007 · 3 posts
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Mint3D ( ) posted Wed, 24 January 2007 at 6:49 AM · edited Tue, 07 January 2025 at 11:44 AM

Just received Secrets of figure creation in mail today, opened the package and the cd was broken in almost 2 pieces,  can i receive a new cd  or  downloadable file ? book was fine.  

Mia


"Windows 7 crashed.
I am the Blue Screen of Death.
No one hears your screams."

ClintH ( ) posted Wed, 24 January 2007 at 9:03 AM

Hi Mia, We will make sure that you are taken care of by replacing the CD.

Can you please send a snap shot (picture) of the CD to ClintH@renderosity.com

Thank you.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Mint3D ( ) posted Wed, 24 January 2007 at 9:36 AM

Great, snapshots sent to your mail :)


"Windows 7 crashed.
I am the Blue Screen of Death.
No one hears your screams."

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