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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi, Shadowdancer,
You can send payment for the existing order to avoid having to add all the products to your cart again.
In order to receive your downloads, please go to Paypal, login, and send payment directly to payments@renderosity.com.
Let me know once you've done that and I'll be happy to enable your downloads once payment has cleared. Be sure to reference your transaction ID#.
Thank you!
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
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There was a hiccup with paypal last night which meant I was not able to make a payment for this order.
Please delete this order so I can reorder the item and complete the purchase.
Thanks in anticipation.