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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I screwed up my order...*blush*

violet opened this issue on Jul 31, 2007 · 6 posts
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violet ( ) posted Tue, 31 July 2007 at 11:46 AM · edited Wed, 24 July 2024 at 11:04 AM

I screwed up my order 111250960.....
Can I try again...?

GinaH ( ) posted Tue, 31 July 2007 at 1:03 PM

Hello

 

Your gift certificate did apply, but the remaining payment with PayPal did not go through.  You can send the rest of your payments from PayPal to payments@renderosity.com  After payment has been sent, please send an email to store@renderosity.com so that we can manually verify receipt of payment and mark your order as paid so you'll have access to your downloads.

 

Thanks

Gina

Renderosity Admin

Gina Harris
MarketPlace Admin

violet ( ) posted Tue, 31 July 2007 at 1:24 PM

Okay.....
Mission completed...(fingers crossed)
I've sent the e-mail...
Thanks for the help
Violet

GinaH ( ) posted Tue, 31 July 2007 at 3:06 PM

I have replied to you in email.

Thanks

Gina Harris
MarketPlace Admin

violet ( ) posted Tue, 31 July 2007 at 3:58 PM

Thank you for your help !
I've got the order now..

Violet

GinaH ( ) posted Wed, 01 August 2007 at 12:25 PM

Great!  : )

Thanks

Gina Harris
MarketPlace Admin

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