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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 17 10:18 am)
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Hello,
I've contacted the vendor and provided them with a link to this post, so if they do not respond in 24-48hrs, send me an email at store@renderosity.com and let me know.
Thanks
Gina Harris
MarketPlace Admin
Hi Terry, sorry for the delay. I seem to have missed an email or two. I am not sure what might be causing this problem. The Woodlands prop set was created on P5 and seemed to work fine at the time. I have P6 now, and have redownloaded and re-installed the set, but haven't been able to duplicate the problem. Is it a matter of the props you listed simply not showing up at all? Or is there an error message saying any elements cannot be found? Let me know and I'll try to help you work it out.
Thank you for getting back to me on this.
No, no error messages appear. The specific props I listed just don't show up at all. Never had this problem before.
Intel Core I7 3090K 4.5 GhZ (overclocked) 12-meg cache CPU, 32 Gig DDR3 memory, GeoForce GTX680 2gig 256 Bit PCI Express 3.0 graphic card, 3 Western Difgital 7200 rpm 1 Tb SATA Hard Drives
Hmm! That's exceptionally weird. Have you tried to re-install the pack? Honestly, I'm a little mystified that they just aren't showing up without any error message. If a re-install doesn't work, you may want to manually look into all the runtime folders and make sure everything is where it's supposed to be, based on the Readme file. OH, and are you on a Mac or a PC? That could make a difference.
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I recently purchased ImageNation's Woodlands Prop Set at Renderosity. I am having a problem using it in Poser (5), as some of the prop models do not show up (or render) when selected (but the others all do). The props that do not appear top show or render are:
Birch Autumn.pp2
Fern.pp2
Maple Autumn.pp2
Maple Full.pp2
Redwood Full.pp2Rock3.pp2
Any ideas about this problem? I tried contacting the vendor at the email address in the readme file (geroger@atmovision.com), but it is no longer a working email address.
Thank you.
Intel Core I7 3090K 4.5 GhZ (overclocked) 12-meg cache CPU, 32 Gig DDR3 memory, GeoForce GTX680 2gig 256 Bit PCI Express 3.0 graphic card, 3 Western Difgital 7200 rpm 1 Tb SATA Hard Drives