Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
I am showing that you've downloaded the item. This order # was still marked unpaid, but was actually a duplicate order. It appears as though you hit the back button during the checkout process and it duplicated the order.
I've removed the unpaid, duplicate order now.
Please let me know if you have any questions.
Debbie M.
hey Im looking for the link for my purchase with the gift certifcate as well
"Thanks for your order (111307264) on Renderosity.com.
You will receive another email regarding payment.
Please see order details below:
Sub-Total: $ 0
Shipping: $ 0
Taxes: $ 0.00
Total: $ 0.00"
That's all i got.. please help..
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Hello
I used you 5$ gift certificate on a 5$ item, but when I finished it says :
Shipping Address:
Antonio Pereira
Urb. jardines de Rincon
Calle #2 B-17
Rincon, PR 00677 Puerto Rico
000-000-0000
Ship Method: Payment Method: Cash $0.00
Date Items Ordered: Qty: Price: 11/17/2007 IOArmor (Download Pending) 1 $5.00 Item(s) Subtotal: $5.00 Shipping & Handling: $0.00 Taxes: $0.00 Coupon: $0 Total: $5.00
What did I did wrong? I made the order on Saturday and I havn't received confirmation about the order..... :(
p: the order number is 111305984, and i saw that the gift certificate was not applied, although i did wrote i t correctly...any help would be appreciated