Hi, I purchased a karanta GND2 Young Fashion 34889 (Order#: 111332903) and down loaded it and two free textures for it. All opened automatically; however the resulting files were folders of zero content, the purchased file also contained the license text file along with the zero size folder. Cheers, John

Hello,

You will need to contact the vendor directly for product support.  To
contact the vendor please click the "contact" link next to the vendor's name
on the product page, or use the site mail system.  Site mail requires only
the vendor's username.

Please allow 2-3 business days for a response.  If you have not heard from
the vendor in that time frame, please let us know so we can contact them on
your behalf.

Thank you,
Stacey
Renderosity Admin