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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 30 12:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Paid for order can't download

Crystal46 opened this issue on Jan 09, 2008 · 2 posts
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Crystal46 ( ) posted Wed, 09 January 2008 at 4:27 PM · edited Thu, 30 January 2025 at 5:55 AM

The money for the order was taken from paypal but I cant dowload it.  Could you please adjust my account?

Dear Crystal Shah,

This email confirms that you have paid Bondware, Inc (payments@renderosity.com) $12.02 USD using PayPal.

Payment Details

Transaction ID: 4PA14060LD227184L Item Price: $12.02 USD Total: $12.02 USD Order Description: Renderosity.com Item/Product Number: 111339579 Invoice ID: 111339579 Buyer: Crystal Shah

It may take a few moments for this transaction to appear in the Recent Activity list on your Account Overview.

Business Information

Business: Bondware, Inc Contact E-Mail: payments@renderosity.com

Your Confirmed Address

Shipping Info: Crystal Shah
730 George Street, Apt 309
New Haven, CT 06511
United States

If you have questions about the shipping and tracking of your purchased item or service, please contact Bondware, Inc at payments@renderosity.com.

Thank you for using PayPal!
The PayPal Team

GinaH ( ) posted Wed, 09 January 2008 at 4:31 PM

Hello, 

I'm showing this order is marked paid and ready to be downloaded. Please let me know if you have any further questions.

Thanks

Gina Harris
MarketPlace Admin

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