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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 5:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Question about "Bonus Content"


SilverLynx ( ) posted Wed, 20 February 2008 at 2:45 PM · edited Wed, 22 January 2025 at 11:13 PM

It is my understanding that bonus packages are no longer offered separately with the new larger file sizes. Does this also go for older packages? I bought something on Sunday, the 17th that had some really cool second skins listed as a bonus via sitemail and haven't heard anything at all from the vendor. Should I contact them directly? I know it's only been 3 days but in the past I've received those usually on the first day or the day after. Just wanted to clarify before I bother the vendor 😄


GinaH ( ) posted Wed, 20 February 2008 at 3:04 PM

Yeah, try contacting the vendor directly for them and let me know if you don't hear back from them within 24-48hrs

Gina Harris
MarketPlace Admin


SilverLynx ( ) posted Wed, 20 February 2008 at 3:19 PM

Ok thanks, will do!


SilverLynx ( ) posted Wed, 20 February 2008 at 5:16 PM

Everything is ok Gina, it was just an oversight 😄


GinaH ( ) posted Thu, 21 February 2008 at 11:57 AM

glad you got everything working now. : )

Gina Harris
MarketPlace Admin


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