Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 5:48 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
It is my understanding that bonus packages are no longer offered separately with the new larger file sizes. Does this also go for older packages? I bought something on Sunday, the 17th that had some really cool second skins listed as a bonus via sitemail and haven't heard anything at all from the vendor. Should I contact them directly? I know it's only been 3 days but in the past I've received those usually on the first day or the day after. Just wanted to clarify before I bother the vendor