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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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I am having a technical issue with downloading this product I have just bought. Yesterday, I kept clicking the link, and I would hear a clicking sound, but the product was not downloading. So I clicked it again and again and finally, I got a message saying I had reached the lmit of allowed downloads!
I have not yet downloaded it sucessfully and I now believe this issue was caused by a pending computer restart following the installation of a Microsoft Office service release.
So please reset for me.