Last week Poser 7 crashed and before it was all over with, I had to uninstall and then reinstall P7.  Unfortunately the same problems I had when I first got P7 came back as well.  It is very unstable and it is continuely shuting down.  If I remember correctly, there was a fix available for it and I do remember loading the fix.  Now I can't find the site where the fix was and Smith Mirco seems to be somewhere but I don't know where.  Everytime I try a link for them, I get a page not found.  I did download the fix, but it was on the computer that got zapped by lightening taking the computer and the external harddrive backup with it. (I was in the processs of shuting it down when it got zapped)  So I seem to be stuck.  I can't use poser as it is and I have been trying to switch over to Daz Studio, but I have problems with it as well.  It doesn't want to load the pz3 files of the projects that I have been working on.  It is all very fustrating and I am about ready to throw in the towel....
Any help would be greatly appreaciated!
Butch

Here's a link to the Smitn Micro site for Poser: http://graphics.smithmicro.com/

That's one of the links for Smith that I've been trying to use and all I get is Explorer can not display page or page not found.  I've tried every link that Google, Ask, and Yahoo could come up with and none of them seem to work at all.  Fustrating is not even remotely strong enough word that could describe my state at the moment....
Thanks though
Butch

Attached Link: http://my.smithmicro.com/win/poser/updates.html

Thanks but it won't open either.  Don't know what the deal is here with pages not opening....
Butch

Attached Link: Deleting the Poser Preferences file

If you can reach the website after 1, the attached link explains about deleting the Preferences file.
If not, I can send you the details by email - let me know.

Izi

Make sure you don't have a firewall blocking the site if you have cookies cleared. The site is up and running just fine. It might also be some sort of downed connections between you and the site with all the stormy weather the midwest has been experienceing.

Strange -- I don't have any problems at all getting to SM's site.  What others have already said.....

As for P7 crashing -- try all of the usual stuff:  be certain that you have the latest drivers installed for your video card; do a CHKDSK (check disk) & defrag on your hard drive -- make sure that you have enough empty space available on your hard drive so as not to cause swap file problems.  After that, you can also check your RAM, etc. to see if you have any potential hardware issues.

Hope that some of this helps......

Heres the direct address (without DNS lookup): http://207.67.226.237/win/poser/updates.html

It seems like your DNS server can't resolve the address. Could you do the following:

• run a command prompt
  -type "ipconfig /all"
  and list the output here? Then I could test the DNS server from my part of the world.

Thanks that worked!
Butch

uh oh, the service release update link isn't active and I think that's the one I need!

I just tried the download link for the English language P7 SR2.1 service release.  It worked fine -- no problems whatsoever.  So the link is active.

Ok, let try it again.  This is getting to be a bit of a farce actually....

Direct link to the Poser 7 SR2.1 file: http://207.67.226.237/win/poser/update_files/Poser7-SR2.1.zip

Hope this helps.

Again, you're suffering from a poisoned DNS cache. There are many possible reasons, most of them something you can't do anything about, but sometimes a virus scanner serves as a local DNS system and it might have gotten contaminated.
I assue that a reboot doesn't help?

I also assume that you're getting a dynamically assigned IP address from your ISP. If that's not the case, you can provide another DNS server address in your TCP/IP settings. A reliable DNS server is 194.109.104.104 (resolver.xs4all.nl), but it is in the Netherlands, might be a tad slow to resovle DNS queries when you're located at the other side of the world.

Providing an alternate DNS server won't help. The alternate DNS server only kicks in when the primary DNS server is unresponsive, and that is not the case - you get the response that the request cannot be resolved, so the primary DNS server is up and running.

thanks everyone, I retried the download link and it worked this time.  It's funny, but Smith is the only website at the moment that I can't get into.  Everything else I have tried works except for that one.  Now all I have to do is try to get Poser to work and I hope that the service release does the trick.  It seems like if memory is correct that it did the trick before.  I still haven't figured out what caused Poser to crash in the first place and this is the first time it has crashed since I got it all straighten out when I first installed it.  Anyway, let me see if this works, keep your fingers crossed!
Butch

Everything seems to be working finally, Poser is back up and running again thanks for all the help
Butch

Sudden, random crashes to desktop were a problem for some people with Poser 7's initial release.  EF fixed the problem pretty quickly, though.  Within three months (or less) of the first release, IIRC.

Glad to hear that you've gotten it fixed.