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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Redown load an item

ladyperiwinkle opened this issue on Jun 29, 2008 · 2 posts
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ladyperiwinkle ( ) posted Sun, 29 June 2008 at 10:36 AM · edited Tue, 04 February 2025 at 2:53 AM

I mistakenly deleted an item that I purchase from the store  here, in which I did not have backed up, may I  redownload it again without being charged for it? I know Daz resets it for you without being charged again.

Thank you

Debbie M. ( ) posted Sun, 29 June 2008 at 10:52 AM

Hi,

I've reset your previous downloads so you are able to redownload the file you're missing.

Debbie M.

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