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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order error, how can I fix...

priss opened this issue on Jul 09, 2008 · 4 posts
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priss ( ) posted Wed, 09 July 2008 at 10:10 PM · edited Tue, 23 July 2024 at 2:41 AM

I just made an order and tried to pay for it via paypal, however due to an error (namely paypal telling me the page was not found), the payment was never finished... 

Now when I check my account page on renderosity I see the order is listed : Unpaid,No Shipping

So I was hoping someone could tell me how I could pay for this order and fix the error so I can download the files?

Thank you in advance for any help you might be able to provide...

KristiS ( ) posted Thu, 10 July 2008 at 8:47 AM · edited Thu, 10 July 2008 at 8:48 AM

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

Once payment has been made, please email us at store@renderosity.com with your Paypal Transaction ID# so we can verify your payment and mark your order as paid.

Thank you and have a great day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

priss ( ) posted Thu, 10 July 2008 at 9:29 AM

Thank you for the information. I have already followed the information, I just hope I sent everything needed.

Thanks again for your help in this matter.

KristiS ( ) posted Thu, 10 July 2008 at 10:09 AM

you're welcome : )

Have a great day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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