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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I need help on paying for my order

GrandmaPaula opened this issue on Aug 25, 2008 · 6 posts
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GrandmaPaula ( ) posted Mon, 25 August 2008 at 2:41 AM · edited Tue, 26 November 2024 at 11:24 PM

Okay I made a boo boo

I placed my order, but before I went to pay for it, I thought to check for any coupons. So, it took me to another page. I tried to go back and now my order is pending and I dont know how to pay for it now. The order was placed, but not paid for yet.

Order#: 111451363
Date: 2008-08-25
Status: Unpaid,Unshipped

By the way, I can never find the coupons....

Thanks for any help

KristiS ( ) posted Mon, 25 August 2008 at 10:25 AM · edited Mon, 25 August 2008 at 10:26 AM

I'm sorry, the coupon had expired at midnight which is why you were not able to find it.

As far as how to complete your payment goes, please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal. 

http://www.renderosity.com/mod/service/index.php?questionid=619

Thank you and have a great day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Mon, 25 August 2008 at 5:35 PM

Thank you Kristi, I sent my paymet and sent an email to the address you posted

KristiS ( ) posted Tue, 26 August 2008 at 9:47 AM

Hello,

I was able to verify your Paypal payment and mark your order as paid.

Your downloads are available to you now.

Thank you and have a wonderful day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

GrandmaPaula ( ) posted Tue, 26 August 2008 at 11:58 AM

Thank you hun, for all your help...

KristiS ( ) posted Tue, 26 August 2008 at 12:08 PM

You are very welcome : )

Have a great day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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