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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 2:56 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: order No. 111492473

juleyanne opened this issue on Nov 25, 2008 · 2 posts
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juleyanne ( ) posted Tue, 25 November 2008 at 5:34 AM · edited Sun, 28 July 2024 at 6:03 PM

I made an honest mistake thinking the metal materials were for poser, unfortunately they're for Carrera, which I don't have. Any chance of a refund. I did purchase some Poser related materials afterwards.

Regards

Julie

KristiS ( ) posted Tue, 25 November 2008 at 10:05 AM

Per our refund policy, please contact the vendor through site mail for a the approval of a refund.

If you do not hear back from them by the end of the third business day, please send an email to store@renderosity.com so we can contact them on your behalf.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

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