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Vue F.A.Q (Last Updated: 2024 Dec 13 6:58 am)





 


Subject: What am I doing wrong?

thartwick1 opened this issue on Mar 20, 2009 ยท 4 posts
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thartwick1 ( ) posted Fri, 20 March 2009 at 5:13 PM ยท edited Mon, 18 November 2024 at 11:51 PM

Just loaded my upgraded Vue 7 Pro Studio. Wanted to do a quick test render. Loogs good on the screen, but all the images come out black when I render to disk? Never happened to me with Vue 6.
What have I done wrong. I tried .png and .TIFF renders. Nothing but a black image. By the way, this is on an imac g5.

bruno021 ( ) posted Fri, 20 March 2009 at 6:15 PM

Did you tried good old jpeg, maybe there's a problem on the mac with the image formats you used?
Maybe some mac users will help you out more.


3DNeo ( ) posted Fri, 20 March 2009 at 6:20 PM

Quote - Just loaded my upgraded Vue 7 Pro Studio. Wanted to do a quick test render. Loogs good on the screen, but all the images come out black when I render to disk? Never happened to me with Vue 6.
What have I done wrong. I tried .png and .TIFF renders. Nothing but a black image. By the way, this is on an imac g5.

This was a known issue with some of the early versions of Vue 7. I know some of them have not been upgraded yet and believe only the two top versions are current, though I may be wrong. However, I do know the "PLE" edition does not and may not have all the patches applied.

I don't know if this is the case, but be sure to read the Vue support area about the patches as this sounds like the same issue they had early on. It is listed on their bug fixes report.

Jeff

Development on: Mac Pro 2008, Duel-Boot OS - Snow Leopard 10.6.6 & Windows 7 Ultimate 64bit, 2 x 2.8 GHz Quad-Core Intel Xeon , 10GB 800 MHz DDR2 RAM, NVIDIA GeForce 8800GT.

thartwick1 ( ) posted Fri, 20 March 2009 at 11:58 PM

Quote - > Quote - Just loaded my upgraded Vue 7 Pro Studio. Wanted to do a quick test render. Loogs good on the screen, but all the images come out black when I render to disk? Never happened to me with Vue 6.

What have I done wrong. I tried .png and .TIFF renders. Nothing but a black image. By the way, this is on an imac g5.

This was a known issue with some of the early versions of Vue 7. I know some of them have not been upgraded yet and believe only the two top versions are current, though I may be wrong. However, I do know the "PLE" edition does not and may not have all the patches applied.

I don't know if this is the case, but be sure to read the Vue support area about the patches as this sounds like the same issue they had early on. It is listed on their bug fixes report.

Thanks for the help. I grabbed the lastest official update, and that fixes the problem!!!!

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