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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: reclamation order 111559281

Silvia13 opened this issue on Apr 02, 2009 · 2 posts
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Silvia13 ( ) posted Thu, 02 April 2009 at 5:58 AM · edited Fri, 09 August 2024 at 1:39 PM

2009.03.29 I ordered Myn Forest Elf by order No. 111559281.
On the offer page (promotion) I could not see anywhere that Eye Shadow, Rouge Color etc. must be applied in the material room per Python Script.
That is very complicated for me beginner. I am very disappointed about this product. I would like to pass it back for change. Could you make it possible?
I hope you understand my English (I am from Germany).

Regards
Silvia Sauthoff

KristiS ( ) posted Thu, 02 April 2009 at 11:53 AM

Hello,

You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.

 Please allow 3 full business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

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