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Subject: front page and a 'fake' site's ad...or not?


softcris ( ) posted Thu, 16 April 2009 at 1:23 PM · edited Wed, 29 January 2025 at 12:57 PM

Front Page you got a link to; http://www.renderosity.com/news.php?viewStory=14519
I THINK THAT site (  http://www.e-onsoftware.com/  ) is a lure..every time I try to download anything there as well this very one here, the say its wrong, error etc..'go back'
they say:
The actual error given was:

  • Sorry, the code you entered was invalid. Go back to try again.

which does not happens ... if I insist in going back..it will display the same error message again..that's going on for months now!
First I try Vue7 Pionner - hard to get the number..ok I did got it. Now every time they say it's not registred! Funny, because I went there about 10 times to make the d... register and finally it says: OK! Still every time I try to download a free item for the software the block and say: You have to register!
Hi guys you should say something about it...I've write to then and got not answer..that's long ago..
Please make a good Samaritan act here...
or they do really are a lure...if so Why you Rendersosity is given then a free pass at your Front Page?
thanks
CG

"'you shut up!  or I'll bring democracy to your country! "
Cris Galvão aka Softcris  - www.crisgalvao.com
(or softcris, SoftCris)
Rendering since 1997 and
at Renderosity since 1999.

OS Win 8.1     64 bit


Khai ( ) posted Thu, 16 April 2009 at 2:01 PM

erm E-on are not a lure. they are a legitimate company..
I would contact their support to resolve the problem you are having there.


softcris ( ) posted Thu, 16 April 2009 at 2:14 PM

yes? but they do not answer any email...I'm telling you...I did send email top then and still, believe me I'm trying again to login and they banned me or better say they give the error mesage,,all the time and then I login with my original login and they say I do not exist,...'make a account' I do try to amke one and they say you have an account login here...no..its crazy and there's no way to get any answer from then.

"'you shut up!  or I'll bring democracy to your country! "
Cris Galvão aka Softcris  - www.crisgalvao.com
(or softcris, SoftCris)
Rendering since 1997 and
at Renderosity since 1999.

OS Win 8.1     64 bit


Miss Nancy ( ) posted Thu, 16 April 2009 at 3:49 PM

Den tidigare instans borde skämmas för sig själv för att inte läsa din första meddelandet. Men annonsen är inte bluff. E-på plats kan ha blockerat vissa e-post domännamn. Försök med en annan e-postkonto för att kontakta dem.



Khai ( ) posted Thu, 16 April 2009 at 4:07 PM

Quote - yes? but they do not answer any email...I'm telling you...I did send email top then and still, believe me I'm trying again to login and they banned me or better say they give the error mesage,,all the time and then I login with my original login and they say I do not exist,...'make a account' I do try to amke one and they say you have an account login here...no..its crazy and there's no way to get any answer from then.

I've emailed them when I could'nt connect to get the PLE version of Vue 6 and got a prompt reply and them fixing the problem.

I say again to make it clear. they are not a scam.


softcris ( ) posted Thu, 16 April 2009 at 4:24 PM

Quote - Den tidigare instans borde skämmas för sig själv för att inte läsa din första meddelandet. Men annonsen är inte bluff. E-på plats kan ha blockerat vissa e-post domännamn. Försök med en annan e-postkonto för att kontakta dem.

ok, but I believe the problem is deeper than IP blocker/ email .BTW I used Gmail!
Because in my opinion is an error -site not well managed, not updated by the webmaster and so on...or worst corrupted database.

"'you shut up!  or I'll bring democracy to your country! "
Cris Galvão aka Softcris  - www.crisgalvao.com
(or softcris, SoftCris)
Rendering since 1997 and
at Renderosity since 1999.

OS Win 8.1     64 bit


gillbrooks ( ) posted Thu, 16 April 2009 at 7:36 PM

They a definitely a legitimate site.   I have been buying their software for around 7 years.
I've never had any problems when I've purchased downloadable goods from there, and any questions I've submitted to tech support have ALWAYS been answered.

Try here http://www.e-onsoftware.com/support/?page=StandaloneKnowledgeBase
Check the INFO box then type download into the search panel. You may find answers there

Gill

       


softcris ( ) posted Fri, 17 April 2009 at 12:32 PM

hi, thanks for the link..unfortunelly I also was there and also got not answer for my emails..last one dated one day ago to the webmaster.
Thanks again let's see what they will answer if they do answer NOW.

"'you shut up!  or I'll bring democracy to your country! "
Cris Galvão aka Softcris  - www.crisgalvao.com
(or softcris, SoftCris)
Rendering since 1997 and
at Renderosity since 1999.

OS Win 8.1     64 bit


softcris ( ) posted Fri, 17 April 2009 at 1:30 PM · edited Fri, 17 April 2009 at 1:31 PM

here I'm again. Super frustation..besides all you said here.
Look - that's what I got when trying to login or download anything there!
Form Processing Error!
An error occurred while we were processing your form. Usually this means that one of the values you submitted in your form was invalid, or you did not put a value in a required field.

Please check the error message(s) below, and then press Back to return to the previous page and review your submission.

The actual error given was:

  • softcris@gmail.com has already been registered. If you are softcris@gmail.com, please login by clicking here**. Otherwise, please enter another email address.
    **

Then when I try again, using theirs 'clcik here '

Login Information Are You a Returning Customer?If so, please provide your Customer ID* and Password below, and press "Sign In".

** Unless you changed your customer identification information, your ID should be your email address, and your password should be you billing ZIP code.*

If you have forgotten your password, press "Forgot Password?" and we will send you your login information by email.

Your customer ID and password don't match or the account does not exist!
If you never registered with e-on software, please
click here to create a user account. If you have forgotten your password, click "Forgot Password?" and we will send your login information to your e-mail address.

Customer ID: Customer Password:
 Remember me next time I visit this site.

Forgot Password?

Sign In

if I say I forgot my password, there cames again all the circuit...make acccount etc..and error, error again..

"'you shut up!  or I'll bring democracy to your country! "
Cris Galvão aka Softcris  - www.crisgalvao.com
(or softcris, SoftCris)
Rendering since 1997 and
at Renderosity since 1999.

OS Win 8.1     64 bit


FrankT ( ) posted Fri, 17 April 2009 at 1:33 PM

If you want people to read your posts, fluorescent green isn't going to help

My Freebies
Buy stuff on RedBubble


gillbrooks ( ) posted Fri, 17 April 2009 at 5:00 PM

When you say you don't get answers to your emails, do you actually mean emails or are you referring to site contact messages?   I know that they do not like to be contacted directly by email because of spam and filter issues.

I always use the link to 'contact technician' and have always received a response.

As for the other problem you're having, I'm sorry but I can't help on that as it's beyond me.  Some form of tech issue on the site or maybe you're putting in the wrong id or password?  Either way, their techs are the people who can help you.

Gill

       


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